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| The Company -
Pinewoods Technology Services under the Trade Name - https://www.selfdrive.bh will be
officially Interpreted / titled as selfdrive.bh for
this agreement. This instrument is a contract and governs the legal
relationship between selfdrive.bh and the Hirer / Renter. |
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Selfdrive Mobility operates as an aggregator, collaborating with automobile dealerships, car rental, and leasing companies to host their fleets on its platform. Selfdrive Mobility does not own any of the vehicles rented or leased through the platform. The terms and conditions outlined by Selfdrive Mobility apply for the duration of the client's reservation. In the event of any defaults or disputes, Selfdrive Mobility authorizes its partners, suppliers, or vendors to take appropriate legal action as necessary.
Country-specific domain extensions are used solely for domain representation and are associated with their respective legal entities. |
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Definitions |
| a)
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Booking /
Reservation : Whenever a Hirer follows a procedure as laid down on the
website and by agreeing to the terms and conditions here in appearing,
he is said to have made a valid booking / reservation of the service
provided by the Selfdrive.bh. |
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| b) |
"Hirer" represents (Renter,
Driver, Customer, Client, Leaser)shall mean and include any Person who takes
a vehicle from selfdrive.bh on rent for driving by himself and is bound by
the terms and conditions mentioned
here in below and the relevant law of the Land. |
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| c) |
"Person" means and includes any
individual, company, partnership, trust, sole proprietorship or association
or body of persons, whether incorporated or not. |
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| d) |
"Rental" shall mean the entire
course of taking/using a vehicle from selfdrive.bh on rent and shall include
without limitation the entire period between the date shown on rental
agreement/form or handing over the
vehicle's key to Hirer whichever is earlier and returning, by Hirer the
vehicle in good condition as received along with all its parts, accessories
and other property given to the Hirer by Selfdrive.bh, and
continues till the full and final payment by the Hirer. |
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| e) |
"Vehicle" means the Vehicle
described in the Rental Agreement that has been rented or agreed to be
rented by You (or any substitute vehicle), and includes its parts,
components, accessories and contents supplied
by Selfdrive.bh |
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| f) |
"Convenience Fee" A Non-Refundable per transaction fee charged on all Monthly/Micro
lease/Personal Leasing reservations/booking including extensions processed through the Call Center, Mobile
Application, Website and/or any other mode independent of any other additional charges. |
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| 1.
Insurance |
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a) |
Comprehensive insurance is provided subject to as per Bahrain
Law. The Hirer is liable for the Insurance Excess of BHD
[75- 550] - varies per car category - Excess amount for
Small BHD 75 - 150, Sedans
BHD 150 - 275, SUV BHD 275 - 550, Luxury Cars will have min
Excess of BHD 275. Against claims resulting from each and
every accident including (hit-and-run) reporting you at
fault (as evidenced
by a Police report). This can be waived by buying the super
collision damage waiver (SCDW). A Fixed Admin service Fee of
min BHD 10/- to max BHD 75 will be charged as per the car
model. |
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b) |
Hirer/Renter will not do anything that may prejudice any
warranty or Maintenance contract given by the manufacturer
of the vehicle. |
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c) |
The
Hirer shall not act in any way that would invalidate the
risk or increase the cost of insurance in respect of the
vehicle. In the event of breach of this clause the hirer is
liable to pay the
company for all loss, damage, costs and expenses which
arises therein. |
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| 2. Kilometers Driven |
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a) |
Kilometers are limited to 250km per day, 1500km
per week & 3000km to 5000 km per month depending upon
the car selected and for Price Lock Option i.e. more than 1
month booking it will be 3000km per
month or can offer Unlimited Mileage on selected Rentals,
where total additional kilometers including any replacement
car provided under the agreement will be charged @BHD 0.05
per km to BHD
1/- varies by vehicle's group and category.
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| 3.
Maintenance |
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a) |
It
includes routine servicing at 1,500 Km (1st Service), oil
change at every 5,000 Km, and major servicing at every
10,000 Km or at every six months whichever comes first. |
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b) |
All
luxury Cars Needs to be serviced with regular intervals.
Unless the car issues a service warning. It's the
responsibility of the renter / driver to notify Selfdrive on
the same immediately. |
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c) |
The
Company will arrange for regular maintenance in respect of
the vehicle with the vehicle manufacturer's, Franchised
Dealers or authorized repairers in accordance with the
manufacturers recommendations
and any manufacturer warranty. The customer shall not have
the vehicle services, maintained, repaired with any other
third parties. |
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| 4.
Replacement Vehicle/s |
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a) |
In the event of
routine service and maintenance, a replacement vehicle
nearest in size and amenities to the hired one, as is
possible, will be provided at no extra cost. |
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| 5.
Accidents |
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a) |
In the event of
any damage or accident to the car, police must be called
before the vehicle is moved and a police report and a repair
slip must be obtained. Should these documents failed to be
obtained,
then the Hirer is responsible for all damages incurred. The
obtaining of these documents will be the responsibility of
the Hirer.
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6.Traffic Violations & Toll Fee (If Applicable) |
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a) |
All costs
incurred as a result of Fines or Toll Fee (If Applicable) or
other Penalties (imposed by traffic police or any other
legal authorities) taking place during the Rental usage will
be Hirer's
/ Renters responsibility and would be recovered accordingly.
Company reserves the right to charge the debit/ credit card
to cover the above said given rental and non-rental charges.
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b) |
There will be a
Service charge of BHD 5 or 15 % whichever is higher on the
total amount levied on top of the traffic fines or other
penalties or additional charges.
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| c). In the event of
traffic violation where car impound fine is imposed the total amount of
such a fine + the service fee will be charged & paid direct to the
TRANSPORT AUTHORITY. In case of black points, where the renter is
required to visit the police station - it is the renter's responsibility
to visit the police station and complete the process failing to do so
with 2 days from the date of receiving the details Selfdrive.bh will
charge BHD10 per day as late fine. Also, in the event where Black points
and Car impound is filed Selfdrive.bh reserve the right to discontinue
the agreement with immediate effect & or force collect the car to
safeguard its assets. Service continuity is a sole discretion of
Pinewoods Technology Services (Selfdrive.bh). |
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| 7. Fuel,
Water, Oil & Tire Pressure |
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a) |
Special or
Unleaded fuel is to be used |
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b) |
20% service
charge is added to the refuelling cost. |
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c) |
It is the
responsibility of the hirer to check water and oil levels as
well as tires pressure from time to time and keep it
maintained at such levels as is expected as per the make of
the car. Any
kind of Damage or Puncture to the tyre will be billed to
Hirer's / Renters, any change in the same needs to be as per
the OEM brand, make and specification only.
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| 8.
Vehicle Condition & Tinting Glass |
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a) |
The Hirer must
keep the hired vehicle in a clean, safe, and sound
condition. Otherwise charges may be applied. |
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b) |
Tinting of
vehicle's window glass is not permitted for rented vehicles;
a fine of BHD150/- would be imposed on
violators/offenders who would be held responsible for the
same. |
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| 9.
Vehicle check-in |
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a) |
Hirer must inform selfdrive.bh or its associate partners,
before hiring, of his intention to return the vehicle at
another premise or other Emirate, and must define the date
and time otherwise excess
days' charge shall be imposed on him. Any Change in return
location other than the location selected at the time of the
start of the rentals will be a chargeable service. |
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b) |
At the time of vehicle's off-hire, the cost of any
un-reported damage/s as well as damages with no police
report/s, would be fully charged to hirer's account |
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| 10.
Driving License |
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a) |
Bahrain Driving license is a must for all
residents, while International driving license is required
from visitors Driver's License needs to be min of 6 months
old or the renter should have a valid
home country driver's license, valid for 2 years. If not,
the renter would be liable for 10% of the total damage cost
+ insurance excess.
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| 11.
Payment & Deposit |
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a) |
Payment terms are negotiated at the time of rental, with credit and debit cards accepted. All rental charges, including any additional fees and a non-refundable convenience fee of up to BHD 24.9 will be charged based on the car model and the service type (Refer to Fees & Charges for details), must be paid in advance. Additionally, a pre-authorization or charge for a security deposit is required to confirm the booking.
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b) |
Payment terms are negotiated at the time of Rental where
credit card / Debit Cards payments are accepted. Rental
charges will be collected in advance only and a
pre-authorization / Charged for security
deposit is applicable
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Security Deposit : Will be pre-Auth / charged 24-
48hrs before the start date of the rentals.
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NOTE : The Renter needs to be the Credit Card
Holder or the Card Holder and the Renter needs to be
present at the time for collection of the car at the
rental counter or Delivery to sign the agreement. In
the event the card holder policy is not fulfilled
the Reservation will be canceled and 10% Admin
Charge will be applicable and the remaining amount
will be refunded.
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c) |
The
renter needs to have sufficient credit limit to cover
min Deposit amount of BHD 150/- to BHD
750 *( Depending on the Car Model Leased / Rented )
that will be (Pre-Auth / Charged )* on
client's credit / debit card to cover possible traffic
fines, minor damage to vehicle (in so far as the amount
covers the repair charges, otherwise the balance will be
billed to hirer's account); the balance will be released
in 30 working days. It is the renter's responsibility to
claim the deposit / balance amount within 60 days from
the close of the agreement. After the date on which
hirer hands-over the vehicle in good and sound condition
as specified above, as long as no Traffic Fine/s gets
recorded on hirer's Rental. (selfdrive.bh or its
associate partners is not responsible for any difference
between the amount blocked & the amount released
resulting from the fluctuation of foreign exchange rates
and other possible banking charges).
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d) |
After
Successful Booking, an E-ticket will be sent by Email to
registered email id and SMS will be received to registered
Mobile No. as Payment Confirmation. |
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e) Late Payment Charges: In the event of payments not
received for extension of a reservation Min Late payment charge of BHD
10 per month on all the late payment Invoiced months will be applicable.
IMPOTRANSPORT AUTHORITYNT - EXTENSION of Reservation
In case the Extension are not made with in 3 days of the expire of the
car rental agreement or return date, Selfdrive.bh reserve the right to
auto extend your current car rental agreement as per the Billing
Cycle - Daily | Weekly | Monthly. In the event of monthly billing cycle
an auto extension will be made for a min 30 days ( As per as on date
rentals rates as applicable on the website + BHD 10 late payment
) and process the payment. No Claims thereafter will be accepted or
Refunds will be processed for early return of the car.
Vehicle Retrieval/Seizure Authorization
The Hirer hereby authorizes selfdrive and its affiliate partners to seize
and/or take steps to seize and/or authorize another to sieze the subject
matter rented and/or perform any act that is necessary to retrieve the
subject matter and thereafter repossess the subject matter by gaining
full physical custody and control of the rented subject matter, upon the
hirer commits and/or alleged to have committed an act, which was not
subsequently rectified within the time period as notified by the
selfdrive or its affiliate partners, that repudiates the contract
between the Selfdrive and hirer.
The Hirer further acknowledges that the representatives of the Selfdrive
or its affiliate partners have the full authority to accept the delivery
of the subject matter rented and the hirer irrevocably agrees to hand
over peaceful custody of such subject matter to the representative(s) of
selfdrive or its affiliate partners upon a legitimate representation is
made to that effect.
IMPORTANT -
OFFERS
All offers are limited to only one reservation and same offer rates will
not be applicable on extension of the reservation. Offers are limited to
car models and time and duration. Selfdrive.bh reserves the right
to close the offer period or close the complete offer without any prior
notice. All Extension will be shifted to the new rates post the offer
ends. Subjected to prior information and confirmation from Selfdrive.bh
under Micro Lease *( Advance EMI Plan).
Downpayment Offer :
a. Downpayment processed towards any car under this offer is Non-Refundable
b. No Refund for Early return or cancellation of the booking processed under the downpayment offer
c. Downpayment offer cannot be combined with any other offers (Coupon Code, Tactical Sale offers, Card offers etc.)
d. All other terms and conditions will follow the standard rental terms.
e. Offer is subject to availability and selfdrive reserves the right to terminate this offer without any prior notice or information
Zero Deposit Offer
Terms and Authorization of Use for Debit and Credit Card
Holder.
a. This offer is valid for a limited period time and on
selected car models.
b. This offer is Exclusively for Debit and Credit Card
Holders Only.
c. At any given time the Debit and Credit Card Holder
must have enough credit limit to cover the Damages, Fine, Toll Fee (If
Applicable) , Dents, Penalty, Fees, Fuel, Tyre, or losses, if under
any circumstances or is found to breach Pinewoods Technology Services (
Selfdrive.bh)Terms of Contract.
d. Min liability will be the Security Deposit Amount
Mentioned prior to booking the car and as mentioned on the Invoice
(Eticket).
e. Incase, any scope of damage is reported, Pinewoods
Technology Services ( Selfdrive.bh) reserves the right to Charge the
Card Holder / User with a Min Amount of BHD150/- on the given card
number.
f. The Security Deposit will not be Pre-Auth( HOLD ) to
the credit card but the card holder authorizes Pinewoods Technology
Services ( Selfdrive.bh) to Charge Min Security Deposit to cover any
Damages, Fine, Toll Fee (If Applicable) , Dents, Penalty, Fees, Fuel,
Tyres or Losses or total amount whichever is higher to its Card.
g. . The Card Holder also confirms these charges to be
accepted and Indemnifies that No - card charge back case will be filed
or claimed following the Zero Deposit Offer.
h. Any One who does not wish to be a part of this offer
should reach out to the company within 24hrs of booking the car and
opt-out of the offer. Details of your booking can be sent to
info@Selfdrive.bh
i. All standard terms and conditions are applicable and
per the rental agreement.
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| 12. Selfdrive Credits |
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Booking
Cancellation
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a) |
Any booking
cancellation due to KYC rejection will be refunded to
Renter/Hirers credit(or) debit card within 7 working days.
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b) |
Any cancellation
(Booking, Extension, Installment, Additional services
&Non-Rental Charges etc.) other than due to KYC
rejection will be refunded to Selfdrive "Credits" within 24
hours. |
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Security
Deposit
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All security deposit refunds will be processed to
Selfdrive credits within 24 hours from the close of the
renter's /hirer's reservation.
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Utilization
of Selfdrive Credits
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a) |
Rental credits
can be utilized for new reservations, extension, non-rentals
etc. |
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b) |
Deposit credit
can be utilized for making new reservations as one time
deposit. |
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Claiming
of Selfdrive Credits
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a) |
Rental credits
can be claimed and will be transferred to renter's /hirer's
credit(or) debit card within 7 working days. |
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b) |
Deposit credits
are transferred from total credits to clear credits after 30
working days. |
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c) |
Clear deposit
credits can be claimed and will be transferred to renter's
/hirer's credit(or) debit card within 3- 5 working days.
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| 13. Delivery / Collection of vehicle |
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a) |
Delivery / Collection of vehicle is chargeable
and varies according to distance subject to a minimum charge
of BHD 5/- each way. |
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b) |
Prior to returning the vehicle (Actual Rented
Car / Replacement Car) , the customer shall ensure that the
vehicle is clean, free from all personal belongings and
waste materials and has to return
the car with the car with at actual fuel as received. |
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c) |
If the returned vehicle contains customer
belongings, the same will be kept in the lost and found
department and the customer is liable to collect the same
within 7 days from the date of such an
event. Hence Forward the company and its suppliers do not
stand liable towards any losses incurred from the same and
would not accept any compensation claims. |
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| 14.
Airport Surcharge |
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a) |
All Airport Parking charges needs to be paid by the renter.
In case the payment is done by selfdrive additional BHD 5
will be charged as Surcharge. |
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| 15.
Breakdown Service |
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a) |
We
offer 24 hours breakdown service. Hirers have to contact our
fleet controller and follow instructions to receive help.
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| 16.
Additional Charges |
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a) |
Additional charges shall be applicable to the
Hirer for Toll Fee (If Applicable) (Bahrain Tollgate pass)
at BHD.050/pass as well as for any other additional
requirements of Hirer and as per the Law.
It is the responsibility of the renter to carry a baby seat
as mandated by the TRANSPORT AUTHORITY and governed by
Bahrain LAW to have mandatory child / baby seats. Any fines
with regards to
the same will be charged to the Renters accounts. |
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| 17.
Driving outside Bahrain & Off-Road Driving |
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a) |
Our
vehicles are not permitted to be driven outside Bahrain |
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b) |
In
the event of breakdown/accident, Hirer is responsible for
the vehicle. |
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c) |
Our
vehicles are not permitted to be used for Safari / Fun-drive
/ Race / Off roading / Advertising / Hiring / Leasing / Sub
Leasing / Contracting / 3rd party Contracting and mobility
services /
Loans / Use for Loan Security / Financial Rewards. The Hirer
will be held liable to pay all damages, necessary repairs
& towing charges if he failed to adhere with the same.
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| 18.
Usage of Vehicles |
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a) |
Hirer commits and agrees that he won't allow anybody to
drive the rented vehicle unless been authorized by
Selfdrive.bh |
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b) |
Hirer understands that neither he nor any of the listed
additional drivers will use the vehicle in, Pushing, Pulling
or Towing objects, Races & Fun Drive, Rough Roads &
desert Safaris, teach Driving,
rent the vehicle without selfdrive.bh permission. Hirers
that fail to adhere to the same will be held responsible
& liable for all charges resulting from damages,
penalties, fines & other dues
Hirer commits that he/any additional driver will not drive
the vehicle outside Bahrain if been pre-approved as
specified above. |
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c) |
Smoking including the use of electronic smoking devices are
not permitted in any of the selfdrive cars. |
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d) |
The
renter agrees to disclose the location of the vehicle upon
request and allow the company or its representatives to
inspect the vehicle at all reasonable times and for that
purpose to allow entry
into any land /premise where the vehicle is located /
stored. |
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| 19.
Minor Not allowed to be a user |
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a) |
Use of website and services of booking / rental
/ driving of selfdrive.bh is available only to persons who
are above the age of 24 years and max 65years and can form a
legally binding contract under
the local Law. If you are a minor i.e., under the age of
majority specified by Law of the Land, you may use https://www.selfdrive.bhonly
through a parent or guardian, but you are not permitted to
subscribe to the services yourself by using the website.
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| 20.
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We will accept following currency towards
payment: BHD only. |
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| 21.
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We expressly state that we do not trade with or
provide services in/to OFAC and sanctioned countries. |
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| 22.
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The Hirer must maintain a copy of transaction
records and other relevant policies and rules. |
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Disclaimers |
The information
contained in this website is for general information purposes only. This
website, the site materials, and any product or service obtained through or
in connection with this website is provided by
selfdrive.bh and while we endeavor to keep the information up to date and
correct, it is on an "as is" and "as available" basis without
representations or warranties of any kind, either express or implied, about
the completeness, accuracy, reliability, suitability or availability with
respect to the website or the information, products, services, or related
graphics contained on the website for any purpose, unless otherwise
expressly provided in a written, agreement with us to which you are a party
with regard to a particular product or service. To the fullest extent
permissible pursuant to applicable law, we and our affiliates,
licensees, suppliers, advertisers, and agents disclaim all warranties,
express or implied, including, but not limited to, implied warranties of
title, merchant ability, fitness for a particular purpose, and
non-infringement, unless otherwise expressly provided in a written,
agreement with us to which you are a party with regard to a particular
product or service. In no event will we be liable for any loss or damage
including without limitation, indirect or consequential loss or damage, or
any loss or damage whatsoever arising from loss of data or profits arising
out of, or in connection with, the use of this website. Through
this website you are able to link to other websites which are not under the
control of Selfdrive.bh. We have no control over the nature, content and
availability of those sites. The inclusion of any links does
not necessarily imply a recommendation or endorse the views expressed within
them. Every effort is made to keep the website up and running smoothly.
However, we and our affiliates, licensees, suppliers, and
agents do not warrant that your use of this website or the site materials
will be uninterrupted, error-free, or secure, that defects will be
corrected, or that this website (or the server(s) on which it is hosted)
or related software is free of viruses or other harmful components. You
acknowledge that you are responsible for obtaining and maintaining all
telephone, computer hardware, and other equipment needed to access
and use this website, and all charges related thereto. No opinion, advice,
or statement of us or our affiliates, licensees, suppliers, agents, or
visitors, whether made on this website, in the site materials,
or otherwise, shall create any warranty, unless otherwise expressly provided
in a written, agreement with us to which you are a party with regard to a
particular product or service. Your use of this website
is entirely at your own risk.
By Using or continuing to use the site you agree to use of your information
(Including Sensitive Personal Information) in accordance with the Terms & Conditions
of Selfdrive which may be amended from time to time as per the legal requirement of
the Operational domicile. You also agree and consent to us collecting, storing,
processing, transferring and sharing information (Including Sensitive personal
information) related to you with third parties or service providers to execute the
services, including payments/details for the period of the service that you have
opted with Selfdrive in the operational domicile.
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| Conflicts
|
| In the event a
conflict arises between any information posted on this website, this
Agreement, and/or any contract you have with us, the terms of your contract
with us will prevail over this Agreement and the information
posted on this website, and this Agreement will prevail over information
posted on this website. |
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|
Limitation of Liability |
| As a condition of
your use of this website, you agree that neither we, nor any of our
affiliates, licensees, suppliers, directors, officers, shareholders,
employees, or agents, will be liable to you, anyone claiming
for/through/under you or in trust/as fiduciary for you or any third party
for any direct, indirect, incidental, special, exemplary, punitive, or other
damages under any contract, negligence, strict liability,
or other theory/law, or consequential loss of profits, loss of earnings,
loss of business opportunities, lost data, interrupted communications,
damages, expense, or costs resulting directly or indirectly from
or otherwise arising in connection with : |
| |
1.The use of this website, including, but not limited to,
damages resulting or arising from your reliance on this website or any
information or materials found on this website or hyperlinked from
this website, or the mistakes, omissions, interruptions, errors, defects,
delays in operation, transmissions, eavesdropping by third parties, or any
failure of performance of this website. 2. Government restriction,
strikes, war, civil commotion, terrorist activities, any natural disaster or
force majeure, power failures, large increases in on-line activity in a
short period of time (usage spikes), viruses, catastrophic
hardware failures, attacks on our servers, fires, earthquakes, floods,
unusually severe weather, or any other condition beyond our reasonable
control limiting, preventing or otherwise affecting either your access
to or use of this website or site materials or our ability to provide
products or services in connection with, or reserved or ordered through,
this website; or
2.Loss of security
of information you have provided in connection with your use of this
website, or interception of any such information by unauthorized third
parties.
3.In no event will the company
or Its suppliers be liable to the hirer in the contract, tort or otherwise
including any liability or negligence :
a) For any fair,
wear and tear of the vehicle.
b) For any loss
arising out of, any delay in or failure to effect delivery of the
vehicle or for any damage incurred in the course of delivery .
c) For any events outside of the company's
reasonable control, including but not limited to office computer system
or telecommunication failures , act of God or
terrorism.
d) for any loss or damage which is
not reasonably foreseeable to the hirer. |
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| Your sole remedy
for dissatisfaction with this website and/or site materials contained within
this website is to stop using/choosing not to start using at all this
website and/or site materials, as applicable. Your
use of this website will be presumed and deemed to be a use after having
fully read, understood and accepted these terms and conditions here in
contained |
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Bahrain is our country of domicile. |
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| "Any
dispute or claim arising out of or in connection with this website shall be
governed and construed in accordance with the laws of Bahrain". |
|
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| If
you use COMPANY Site, you are responsible for maintaining the
confidentiality of your account and password and for restricting access to
your account from any devices, and you agree to accept responsibility for
all activities that occur under your account or password. |
|
|
| "We
accept payments online using visa and Mastercard credit/debit card in BHD
(or any other currency agreed)" |
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